Privacy Policy

1. Introduction

Sony VPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service. By using Sony VPN, you agree to the collection and use of information in accordance with this policy.

2. Zero-Logs Policy

This means we cannot provide any information about your internet activity, even if requested by authorities, because we simply do not have it. Our zero-logs policy has been verified by independent security audits.

3. Information We Collect

To provide and improve our service, we collect minimal information:

• Account Information: Email address and encrypted password for account creation and authentication.
• Payment Information: Processed securely through third-party payment processors. We do not store your full payment card details.
• Service Usage: Aggregated, anonymized data about server load and performance to optimize our network.
• Technical Information: Device type, operating system, and app version for compatibility and support purposes.

4. How We Use Your Information

We use the limited information we collect solely to:

• Provide, maintain, and improve our VPN service
• Process payments and manage your account
• Respond to your support requests and inquiries
• Send important service updates and security notifications
• Prevent fraud and ensure service security
• Comply with legal obligations

We never sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted through our VPN is encrypted using AES-256 encryption
• Secure Protocols: We use WireGuard and OpenVPN protocols for secure connections
• Account Security: Passwords are hashed using bcrypt before storage
• Regular Audits: Our infrastructure undergoes regular security assessments
• Access Controls: Limited access to user data on a need-to-know basis

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your account and personal data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to processing of your personal information

To exercise these rights, please contact us at privacy@sonyvpn.com.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Sony VPN is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: